"Business intelligence hasn’t lived up to its promise to give users unprecedented access to business insights. Vendors have spent millions trying to improve their user experiences and deliver self-service. But nearly every BI tool forces users to leave their current workflows and open standalone applications to analyze data."

Steven Schneider CEO Logi Analytics

 Embedded analytics now represents 60 percent of new or additional analytics purchases, according to Nucleus Research

It is thus mandatory that Customer Engagement Platforms deliver more than just: -

  1. Digitally transformed customer UX
  2. Communications Hub
  3. Orchestration the complete value chain

The missing element is:-

4. Real-time embedded BI & Analytics

If your are an insurer look out for all four in 360SiteView and 360Retrieve an integrated platform  for the digital insurer