850k public sector jobs could be automated by 2030 states Oxford University & Deloitte Report by the application of machine learning and AI to replace manual repetitive analysis and decision making.
Alert people when a decision has to be made rather than have them spend unproductive hours measuring things that need no decision.
The impact on productivity, long the bane of public sector activity, can be life-changing- for the better. And address the dilemma of how the public sector delivers more with relatively less.
Analytics embedded in the emerging new platforms will help free-up workers to add greater value. And shows the challenge facing government, education, unions, public sector institutions and the great British public to support cultural and digital transformation.
We are already seeing examples of technology playing a role in the public sector. Robotic processes are supporting local government in their data entry, driverless trains are becoming more widespread and sensor technology is being used in hospitals and care homes to monitors patients and give nurses and carers more time for quality patient interaction. “Automation will not displace employees overnight. Its impact is gradual and manageable and there could well be social or political resistance to the full deployment of technology in place of people,” Turley said. “Our wider research on automation also shows that while jobs are displaced by automation, new, higher-skilled and better paying jobs are created as a result.”