Reaffirms how vital wide range of data from multiple and disparate sources is a key success factor for home and contents insurers.
Any digital claims platform must include embedded analytics to deliver same competitive advantage The Hartford aiming for.
Whether or not AI is a factor master data management is a must-have before any form of automation can be expected.
And for CAT events and water damage, images and image recognition is of limited value. Moisture measurements require site visits and a combination of augmented gig workforces, onsite inspections and love video-streaming to patch in specialist engineers in real-time a boon.
Effective remedial action can be planned faster and the many parties choreographed to restore customer's lives and properties.
The Hartford expects more accurate home inspections as a result of the new capabilities.Rhodes explains, “The modern capabilities and data provided by Cape Analytics helps provide additional insights about a home [compared to we had before], such as roof condition, shape and material, which helps enhance the evaluation of the risks we insure.”