"The next time somebody mentions AI ask them what they're really talking about, and by the time you've reached the third question you'll see they literally have no idea, or they have an idea that might make sense for a specific use case."
Udai Chilamkurthy, lead architect retail and logistics at Sainsbury's in Computing 1st October 2018
AI cannot be a general purpose application and will only be of good in specific tasks. No only that you must have the necessary data skills, resourcing and accessible data before you jump to AI.
Ask why before jumping into what and when and avoid disappointment. AND- beware; it will always take longer and cost more than you planned.
See "AI- "Analogue Fools rush in where Digital Angels fear to tread".
Why companies end up spending more on digital technologies than anticipated
AI is frequently spoken about in terms of revolution, but says Udai Chilamkurthy, lead architect retail and logistics at Sainsbury's, most of its real use cases are evolutionary. General-purpose AI doesn't yet exist, and current applications are extremely task-specific. So it really a case of existing processes being tweaked to add a little more intelligence.